Home

Returns Policy

NON-ACCOUNT CUSTOMERS

  • Return of goods at customer's costs unless otherwise arranged.
  • Misbound or faulty goods will be replaced if goods are returned with proof of purchase.

All other returns are subject to the following conditions:

  • Calculators and Stationery are Non-Returnable
  • Textbooks are returned with proof of purchase within 30 days of purchase
  • They are in mint and saleable condition i.e. undamaged, and with no obvious signs of use, eg not marked, covered or written in.
  •  Refund will be issued in the manner in which payment was received i.e. Credit Card. EFTPOS, Cash
  • There will be no return on Blackline Masters or CD-ROMS.
  • There will be no refunds on firm sale as these items represent goods that are not a stock line and have been specifically ordered for you.
  • Faulty calculators are subject to warranty conditions and with proof of purchase the calculator will be returned to the supplier for return or replacement. If possible a loan calculator will be issued.

 ACCOUNT CUSTOMERS

  • All goods being returned by schools to Education World are to be at the school's expense, unless otherwise arranged.
  • Return of goods will only be accepted within 30 days of delivery to school.
  • Return of misbound or faulty goods will be replaced if returned with proof of purchase.
  • There will be no return on Blackline Masters or CD-ROMS.
  • There will be no refunds on firm sale as these items represent goods that are not a stock line and have been specifically ordered for you.

GOODS ON APPROVAL

As a service to our customers we offer West Australian schools the opportunity to review materials before purchasing under the following terms:

  1. Approval period is for 30 days.
  2. Materials on approval in excess of stated date will be invoiced and taken as a firm sale.
  3. Multiple copies of the same title are not to be on approval.
  4. Materials not listed in this site are on firm sale only, and as such are not available on approval (unless by special arrangement).
  5.  Return of goods at customer's costs unless otherwise arranged.